Last updated: October 1, 2026

Our commitment not to sell customer information

Lunn Woodland Services will never sell, rent, lease, or trade customer personal information to third parties.

We do not use customer information for unrelated purposes, and we do not share or sell customer lists to advertisers, marketers, data brokers, or other companies.

How we use customer information

Customer information may only be used to:

Provide requested services
Communicate about inquiries, estimates, appointments, and jobs
Send marketing communications when the customer has provided appropriate consent
Maintain customer records
Process payments when applicable
Provide necessary services through trusted communications, email, hosting, and payment providers
Meet legal or regulatory requirements when necessary

Information we may collect

When you contact us, request an estimate, schedule service, use a customer portal, or communicate with our team, we may collect information such as your name, phone number, email address, property or service address, service details, appointment details, submitted photos or documents, payment information when applicable, and communications with us.

Text messages and email

Email and SMS permissions are separate. Service SMS is limited to service inquiries, customer care, service communication, scheduling, service updates, and appointment reminders. Promotional SMS requires a separate optional marketing-text-message choice. SMS consent is not required to request an estimate or service. We do not use customer SMS for contracts or documents, invoice or payment updates, account notifications, or employee operational notices. You may reply STOP to opt out of text messages or HELP for help. Message and data rates may apply.

Email communications may cover inquiries, estimates, appointments, documents, invoices, payments, account matters, and offers when permitted by your preferences and applicable law. A text STOP or email unsubscribe remains in effect until you explicitly re-consent through an available process.

Trusted service providers

We may use trusted technology providers to help us operate our business, including providers for text messaging, email delivery, hosting, storage, scheduling, and payment processing. These providers may process information only as needed to provide services to Lunn Woodland Services and are not authorized to sell customer lists or use customer information for unrelated advertising.

Protection and retention

We use reasonable administrative, technical, and organizational safeguards to protect customer information. We retain information only as long as reasonably necessary for the purposes described in this policy, ongoing customer service, recordkeeping, dispute resolution, and legal or regulatory requirements.

Your questions and choices

You may contact us with questions about your information, request corrections, or ask about communication preferences. Contact Lunn Woodland Services at info@lunnwoodlandservices.com or (863) 978-9332.

Changes to this policy

We may update this policy when our practices or legal requirements change. The updated version will be posted on this page with a revised update date.