Terms & Conditions
Terms governing use of our website, services, and communications.
Last updated: October 1, 2026
Acceptance of these terms
These Terms & Conditions apply when you use the Lunn Woodland Services website, request an estimate, schedule service, use a customer portal, or choose to receive communications from us. By using these services, you agree to these terms and our Privacy Policy.
Estimates and tree care services
Website information and preliminary estimates are provided for general planning and do not create a service contract. The scope, price, schedule, payment terms, and any project-specific conditions are established in the estimate, work authorization, invoice, or contract accepted for the job. Availability, service areas, and pricing may change.
Customers are responsible for providing accurate property, access, utility, hazard, and ownership information. Weather, unsafe site conditions, protected trees, permitting requirements, utilities, emergencies, and conditions discovered during work may affect scheduling or scope.
Payments and documents
Payment amounts, deposits, due dates, processing fees, accepted methods, cancellation terms, and refund terms are governed by the applicable estimate, invoice, authorization, or contract. Electronic acceptance or signature of a document has the same effect as acceptance in writing where permitted by law.
Email and SMS communications
Email and SMS permissions are separate. If you choose the optional service-text-message consent, customer SMS may cover service inquiries, customer care, service communication, scheduling, service updates, and appointment reminders. Promotional texts require a separate optional marketing-text-message choice. SMS consent is not a condition of requesting or purchasing services. Customer SMS is not used for contracts or documents, invoice or payment updates, account notifications, or employee operational notices.
Email communications may cover service inquiries, estimates, appointments, documents, invoices, payments, account matters, and promotional offers as permitted by your preferences and applicable law.
- Message frequency varies according to your requests, services, and account activity.
- Message and data rates may apply.
- Carriers are not liable for delayed or undelivered messages.
- Reply STOP to stop SMS messages.
- Reply START to subscribe again after opting out.
- Reply HELP for assistance.
- You may use an email unsubscribe link to stop optional email communications.
Your mobile number and communications consent information will not be sold or shared with third parties for their own marketing. We may use communications providers to deliver messages for Lunn Woodland Services as described in our Privacy Policy.
Employee operational communications
Employees who explicitly consent during hiring may receive routine operational communications concerning schedules, jobs, safety, training, documents, equipment, and workplace matters. Employment-related requirements and policies may also be governed by separate employment documents and company policies.
Acceptable website and portal use
You may not misuse the website or portals, attempt unauthorized access, interfere with their operation, submit unlawful or harmful material, impersonate another person, or use information obtained through them for an unauthorized purpose. Portal credentials and access links must be kept secure.
Website availability and external services
We work to keep our website and portals available and accurate, but do not guarantee uninterrupted operation. Payment processors, telecommunications carriers, mapping services, and other third-party providers may have separate terms and may experience delays or outages outside our control.
Emergency conditions
Do not use the website or SMS service as a substitute for emergency services. For immediate danger, injuries, fires, or downed power lines, call 911 and contact the appropriate utility provider before contacting Lunn Woodland Services.
Limitation of website information
To the extent permitted by law, Lunn Woodland Services is not responsible for losses caused solely by reliance on general website content, interrupted portal access, or delayed or undelivered electronic communications. Nothing in these terms limits rights or obligations that cannot legally be limited.
Changes to these terms
We may update these terms as our services, communications practices, or legal requirements change. The current version will be posted here with its updated date.
Contact us
For questions about these terms or assistance with communications, contact Lunn Woodland Services at info@lunnwoodlandservices.com, call (863) 978-9332, or visit lunnwoodlandservice.com/contact.